octigence
You see what actually happens when customers and prospects try to reach you — and whether everything is working the way you expect.
Most businesses have no idea how many customers and prospects never reach them. You only see the calls and messages that get through — not the ones that fail. We find missed reach-outs so you stop losing jobs quietly.
You see what actually happens when people try to reach you — calls, texts, chats, forms, and after-hours attempts — and where things break.
A clear, prioritized list showing what failed, what’s slow, and what to fix first — with proof, not guesses.
Ongoing checks across your primary contact paths so small issues don’t quietly turn into lost jobs.
Who it fits: Smaller teams that want a baseline safety net so customer inquiries don’t silently fail.
Who it fits: Companies that rely heavily on inbound leads and fast follow-up to win jobs.
Who it fits: Multi-staff or multi-location teams where missed inquiries equal real revenue loss.
Want to see where customers and prospects are slipping through the cracks — and how much it’s costing you? Get your Lost Revenue Review and I’ll show you what’s failing, what’s slow, and what to fix first.